The PDX Pets on the GO! 48 Hour Availability Guarantee
If you are an established client and you call for service with 48 hours notice I guarantee that I will provide service. There is no additional charge for taking advantage of this guarantee. I am not the only Portland pet sitter to offer last minute service, but I am the only one who will not charge you a substantial last minute service charge. My guarantee is more than just words: If I am unable to provide service (this has never happened) then I will do my best to find another pet sitter for you who can and I will pay $50. This guarantee does not apply to overnight service so be sure to schedule your overnights ahead of time. This guarantee is also only available to clients for whom I retain a key.
I guarantee that with 48 hours notice I will be able to provide service or I will give you $50.... the following conditions apply:
A maximum of 3 visits per 24 hour period while you are gone. I do not guarantee that I can schedule more.
These visits are a maximum of 30 minutes each. I do not guarantee that I can schedule longer visits.
You must allow me a 2 hour window of arrival time for each visit.
i.e. 8am-10am, 1pm-3pm etc 4. You must be a existing customer for whom I retain a key. 5. The service you request must be similar in nature to services you have requested in the past. If you have moved, added new pets to your family or done anything else that significantly changes the nature of service the guarantee does not apply.
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